What's Included
Every post comes with the same standard of care
Live IP camera grid
Every site's cameras streamed into a single browser dashboard — HLS, MP4, snapshot, or vendor-iframe sources all supported.
On-duty officer visibility
See who's signed in, what site, what time they started, geolocation of their sign-in, and current shift status — refreshed every minute.
IP smoke-detector alarms
HMAC-verified webhook receivers + audible WebAudio alarm + visual red banner. Detector pins pulse on your actual floor plan.
Signed PDF shift reports
Every closed shift produces an evidence-grade signed report — conditions, patrols, incidents, visitor log, body-cam offload status.
A supervisor seat without a control room
You don't need a dedicated command center to run a professional security operation. The City Bay supervisor dashboard runs in any browser, on any device, and gives operations managers and property owners the same situational awareness a SOC would — without the buildout cost. Open one tab. See every site. Click any camera for the live feed. Click any alarm to acknowledge.
Built around the way operations actually work
The dashboard isn't a generic SaaS bolt-on — it's built around the exact rhythms of NYC security operations: shift sign-ins with photo verification, mid-shift status reports, signed sign-outs, supervisor alert broadcasts to on-duty officers, fax-to-email for the building managers who still use a fax number, and a single Operations Center widget on the WP admin dashboard that surfaces today's alarms, on-duty count, recent alerts, and faxes received — all at a glance.
Who We Protect
Typical engagements
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Property management companies Multi-building portfolios where one manager needs visibility across every door and every guard simultaneously.
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In-house security directors Hospitality groups, real-estate ownership, healthcare systems — running their own security with City Bay-grade tooling underneath.
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Construction owner's reps Project sponsors and developers monitoring multiple active job sites from a single browser — cameras, gate logs, fire-watch reports.
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Family offices and ownership groups Discreet, browser-based oversight without a third-party SOC contract. Live + recorded + audit trail.
Credentials applied to this service
- HMAC-SHA256 verified detector webhooks
- WCAG 2.1 AA accessibility
- EXIF stripped on all photo uploads
- CSP headers + force-HTTPS portal
- NYS DOS Licensed (Security Guard Act)
Body-Camera Proof of Deployment
Every City Bay guard is equipped with a body camera. For clients, that means a documented chain of evidence for any incident, stronger accountability for every interaction on your property, and a real reduction in liability exposure — three reasons our clients consistently see lower insurance claims and lower premiums.
